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Privacy Policy

Privacy policy

Personal data (usually referred to as "data" below) is only processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
According to Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” is any process carried out with or without the help of automated processes or any such series of processes in connection with personal data, such as collecting, recording, organizing, arranging, storing, adapting or changing, reading out, querying, using, disclosing through transmission, distribution or any other form of provision, comparison or linking, restricting, deleting or destroying.

With the following data protection declaration we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide on the purposes and means of processing either alone or together with others. In addition, we will inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processing

I. Information about us as controllers of your data

Responsible party of this website in terms of data protection is:

Estate-Service24
Alexander, Ufnarovski
Brandsbornstrasse 7
63059, Offenbach am Main
Phone: +49 (0) 69 13397813
Email: info@estate-service24.de

II. Rights of users and data subjects

With regard to the data processing described in more detail below, the users and those affected have the right

for confirmation as to whether data relating to them is being processed, for information about the data processed, for further information about data processing and for copies of the data (cf. also Art. 15 GDPR);
to correct or complete incorrect or incomplete data (see also Art. 16 GDPR);
to the immediate deletion of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing is required in accordance with Art. 17 (3) GDPR, to restriction of processing in accordance with Art. 18 GDPR;
to receive the data relating to them and provided by them and to transmit this data to other providers/responsible parties (cf. also Art. 20 GDPR);
to complain to the supervisory authority if you believe that the data concerning you is being processed by the controller in violation of data protection regulations (see also Art. 77 GDPR).

In addition, the controller is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 para. 1, 18 DSGVO teaching. However, this obligation does not exist if this notification is impossible or involves a disproportionate effort. Irrespective of this, the user has a right to information about these recipients.

According to Art. 21 GDPR, users and data subjects also have the right to object to the future processing of the data concerning them if the data is processed by the controller in accordance with Art. 6 Para. 1 lit. f) GDPR are processed. In particular, an objection to data processing for the purpose of direct advertising is permissible.

III. Information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory storage requirements and no other information on individual processing methods is subsequently given.

a) Session cookies/session cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are stored and stored on your end device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.

This processing makes our website more user-friendly, effective and secure, since the processing enables, for example, our website to be displayed in different languages or to offer a shopping cart function.

The legal basis for this processing is Art. 6 Para. 1 lit b.) GDPR, insofar as these cookies are used to process data for contract initiation or contract execution.

If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.

These session cookies are deleted when you close your internet browser.

b) Third Party Cookies

If necessary, our website also uses cookies from partner companies with whom we work for the purpose of advertising, analysis or the functionalities of our website.

For details on this, in particular on the purposes and legal basis for processing such third-party cookies, please refer to the information below.

c) Possibility of disposal

You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, the processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player in this respect. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

Contact requests / contact option

If you contact us via the contact form or email, the data you provide will be used to process your request. Providing the data is necessary for processing and answering your request - without providing it, we cannot answer your request at all or only to a limited extent.

The legal basis for this processing is Art. 6 Para. 1 lit. b) GDPR.

Your data will be deleted if your request has been answered conclusively and the deletion does not conflict with any statutory retention requirements, such as in the case of any subsequent contract processing.

Facebook

We operate a company presence on the Facebook platform to advertise our products and services and to communicate with interested parties or customers.

On this social media platform we are together with the meta platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Facebook's data protection officer can be reached via a contact form:

https://www.facebook.com/help/contact/540977946302970

We have regulated joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations arise, is available at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the resulting and subsequently reproduced processing of personal data is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest is in the analysis, communication, sales and promotion of our products and services.

The legal basis can also be the consent of the user in accordance with Art. 6 Para. 1 lit. a GDPR towards the platform operator. The user can revoke their consent to this in accordance with Art. 7 Para. 3 GDPR at any time by notifying the platform operator for the future.

When you visit our online presence on the Facebook platform, Facebook Ireland Ltd. as the operator of the platform in the EU, processes user data (e.g. personal information, IP address, etc.).

This user data is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, it is Facebook Ireland Ltd. For example, it is possible to advertise users within and outside of Facebook based on their interests. If the user is logged into his Facebook account at the time of the call, Facebook Ireland Ltd. also link the data to the respective user account.

If the user contacts us via Facebook, the user's personal data entered on this occasion will be used to process the request. The user's data will be deleted by us if the user's request has been answered conclusively and there are no legal storage requirements, such as in the case of subsequent contract processing.

To process the data, Facebook Ireland Ltd. cookies may also be set.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, the processing cannot be prevented via the browser settings, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may result in not all Facebook functions being fully usable.

More information about the processing activities, their prevention and the deletion of the data processed by Facebook can be found in Facebook's data policy:

https://www.facebook.com/privacy/explanation

It is not excluded that the processing by the Meta platforms Ireland Limited also via the meta Platforms , Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Instagram

We operate a company presence on the Instagram platform to advertise our products and services and to communicate with interested parties or customers.

On this social media platform we are together with the meta platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Instagram's data protection officer can be reached via a contact form:

https://www.facebook.com/help/contact/540977946302970

https://www.facebook.com/legal/terms/page_controller_addendum

When you visit our online presence on the Instagram platform, Facebook Ireland Ltd. as the operator of the platform in the EU, processes user data (e.g. personal information, IP address, etc.).

This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, it is Facebook Ireland Ltd. For example, it is possible to advertise users within and outside of Instagram based on their interests. If the user is logged into his Instagram account at the time of the call, Facebook Ireland Ltd. also link the data to the respective user account.

If the user contacts Instagram, the user's personal data entered on this occasion will be used to process the request. The user's data will be deleted by us if the user's request has been answered conclusively and there are no legal storage requirements, such as in the case of subsequent contract processing.

To process the data, Facebook Ireland Ltd. cookies may also be set.

More information about the processing activities, their prevention and the deletion of the data processed by Instagram can be found in Instagram's data policy:

https://help.instagram.com/519522125107875

It cannot be ruled out that the processing by Facebook Ireland Ltd. also via the meta Platforms , Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

General linking to third-party profiles

The controller uses a link to the social networks listed below on the website.

The legal basis here is Art. 6 Para. 1 lit. f GDPR. The legitimate interest of the provider is to improve the quality of use of the website.

The plugins are integrated via a linked graphic. The user is only forwarded to the service of the respective social network by clicking on the corresponding graphic.

After the customer has been forwarded, information about the user is recorded by the respective network. This is initially data such as IP address, date, time and page visited. If the user is logged into his user account of the respective network at the same time, the network operator can, if necessary, assign the information collected from the user's specific visit to the user's personal account. If the user interacts via a "Share" button of the respective network, this information can be stored in the user's personal user account and, if necessary, published. If the user wants to prevent the collected information from being directly assigned to his user account, the user must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.

The following social networks are linked by the controller:

Facebook

Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland .

Instagram

Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland .

“Facebook” social plug- in

We use the plug-in of the social network Facebook on our website. Facebook is an internet service of Meta platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you have given your consent for this processing, the legal basis is Art. 6 Para. 1 lit. a GDPR. The legal basis can also be Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in improving the quality of our website.

provides further information about the possible plug-ins and their respective functions

https://developers.facebook.com/docs/plugins/

ready for you.

If the plug-in is stored on one of the pages of our website you visit, your internet browser downloads a representation of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, however, the date and time of the visit to our website are also recorded.

If you are logged in to Facebook while you are visiting one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognized by Facebook. Facebook may assign the information collected in this way to your personal user account there. For example, if you use the Facebook "Like" button, this information will be stored in your Facebook user account and, if necessary, published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or use an add- on for your Internet browser to prevent the Facebook plug-in from being blocked from loading.

Facebook provides further information about the collection and use of data as well as your rights and protection options in this regard in the

https://www.facebook.com/policy.php

retrievable data protection information.

Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".

The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visits to our website is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this function, Google already shortens the IP address within the EU or the EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.

Google states that it does not associate your IP address with other data. In addition, Google entertains

https://www.google.com/intl/de/policies/privacy/partners

Further data protection information is available for you, e.g. also on the possibilities of preventing the use of data.

In addition, Google offers under

https://tools.google.com/dlpage/gaoptout?hl=de

a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the Google Analytics JavaScript (ga.js) that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. You can of course also find out whether and which other web analysis services we use in this data protection declaration.

Google Maps

We use Google Maps on our website to show our location and to create directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".

In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

Maps component integrated into our website, Google will store a cookie on your device via your Internet browser. Your user settings and data are processed in order to display our location and create a route description. We cannot rule out that Google uses servers in the USA.

If you have given your consent for this processing, the legal basis is Art. 6 Para. 1 lit. a GDPR. The legal basis can also be Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in optimizing the functionality of our website.

Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be sent.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. You can find details on this under “Cookies” above.

In addition, the use of Google Maps and the information obtained via Google Maps is based on the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the terms and conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.

In addition, Google offers under

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

further information.

Sample data protection declaration from the law firm Weiß & Partner